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FAQ
Can I return the item(s) if I don't like them?
Yes you can return your order within 30 day of receiving it.
How can I track my order?
Once your order has been shipped, you will receive an email containing the tracking information.
In this email, you will find all the necessary details to track the delivery of your package.
Simply use this information to follow your order in real time.
What payments methods do you accept?
You can pay safely and securely with the following payment methods: PayPal, Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
How can I contact you?
Email: info@loisandtoms.com
Send us an email and we’ll get back to you within a few hours.
Opening hours:
- Monday–Friday: 9AM - 6PM
- Saturday & Sunday: 10AM – 5PM
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@loisandtoms.com
FREE DELIVERY
We are temporarily offering free shipping on all orders!
SECURE PAYMENTS
We offer secure payments via all major credit cards, Google Pay, Apple Pay, and PayPal
CUSTOMER SERVICE
Our customer service team is available 7 days a week.